Transparent Glass Studio is the data-controller of your personal information as it relates to the services and goods that we provide. We are committed to protecting and respecting your privacy.
How & Why we collect your Personal Data:
When you make an enquiry, subscribe to our mailing list, ask for a quote, place an order, order a commission, set up a contract or book a course/workshop, Transparent Glass Studio will receive Personal Data from you. This will include names, address, email address and telephone numbers. We will only use these details to process and deliver your order/commission, or deal with any queries you have related to that order and to administrate your booking of a course or workshop.
How & Why we may need to Share your Personal Data:
The only circumstances in which we will share your data are in the processing of your order or service, administrating your booking or complying with the law. We will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below. The circumstances in which we may share your data are:
- With Delivery Companies to fulfill your order or service.
- To comply with any Emergency Situation where we may need to provide your name & address or your Emergency Contact Information.
- To comply with Legal or Tax obligations.
How long will we need to keep your Personal Data:
We will only retain your details for as long as reasonably necessary to enable us to process your enquiry, complete an order or service, to administrate your booking or to comply with Legal or Tax obligations. We will securely store any data collected during that period. We will retain Personal Data related to customer queries, orders or services provided and contracts for Six years. After this time we will delete your data from our records.
You have the right to know what personal data we hold about you, and to ask for that data to be changed or deleted where it is no longer necessary to retain such data. You also have the right to complain to the Information Commissioners Office (ICO) if you believe there is a problem with the way we handle your data. If you have any concerns or queries about your personal data, we would ask you to contact us first to resolve any issues. Our contact email address: firstname.lastname@example.org
Our Contact Details:
Transparent Glass Studio,
Ruskin Glass Centre,
Studio: 01384 399412
Mobile: 07968 840218
Email Address: email@example.com