Terms & Conditions

Where possible we ask for the booking form and full payment to be sent in advance of start date.  Your reservation will only be confirmed when we receive your booking form and payment.

Due to the small number of students on each course, cancellations up to 4 weeks in advance of start date will receive a full refund.  However, cancellations received after 4 weeks in advance will be offered a 75% refund and cancellations within 2 weeks a 50% refund or at our discretion a ‘Gift Voucher’ to attend the next available course.

Privacy Policy: Your contact details will NOT be shared with any third parties and will only be used for administration of your booking.

Accessibility:  The majority of the craft skills on our courses require a certain amount of standing time and as we try to make our courses accessible to all if you have any disabilities, physical limitations or health issues of any kind please discuss with us before your booking.

Participant Information: Aprons will be provided for the courses and please no open-toe shoes.

Ruskin Glass Centre Cafe:   Light Lunches, drinks and a wonderful selection of cakes can be obtained from the Ruskin Glass Centre Organic Café.  Café opens Monday to Saturday between 9:00am till 4:00pm.

Payment Options: Cheque, Paypal and Bank Transfer

Please send cheque made payable to Paul Floyd – To the Ruskin Glass Centre, The Glasshouse, Wollaston Road, Stourbridge, DY8 4HE.  Paypal or Bank Transfer details will be sent to you once we receive your completed ‘Booking Form’.  Thank you.